Commitment to Visitor Safety
The ISAPS Symposium is all set for 1 October 2020 at ExCeL London with safety, sanitary and social-distancing measures in place. We continue to liaise with the Government, the ExCeL and the Association of Event Organisers, who have the most up-to-date information regarding the prevention and spread of COVID-19 and will follow all guidance set out by them and with counsel from the ISAPS committee.
Your safety is our priority, and we are in the process of implementing the health and safety protocols that have been defined in partnership with SGS. The new partnership will ensure you can participate with complete peace of mind.
Your safety is our priority and we have been working hard on implementing safety and sanitary protocols to ensure the event is safe for you to meet and do business again. We have partnered with SGS to ensure your safe participation and to ensure we can meet the highest international standards and protocols. The new partnership will ensure you can participate with complete peace of mind.
Cleaning & Hygiene
Comprehensive cleaning and disinfection protocols
All surfaces at the meeting are treated with hospital-grade disinfectants. The most frequently touched surfaces will be disinfected at regular intervals. Electrostatic spraying technology ensures the highest standards of hygiene.
Hand hygiene
Hand sanitiser stations will be available everywhere including meeting and breakout areas. Please make use of them reguarly during the day!
Smart Badge contactless technology
The safest way to visit an event is through the use of our Smart Badge, which requires no physical contact and guarantees a 100% safe event experience. You will either receive your Smart Badge in the mail before the meeting, or you can print it out at the entrance. Thanks to the embedded NFC chip you can use your badge throughout the event to gather product and stand information with a swipe of your badge. At the end of the day you receive all collected information via email.
Cashless payment
To protect your personal health and safety, we only accept cashless payments at Easyfairs venues.
Food & Drinks
You can still purchase food and drinks at our events and venues. For your safety, they are provided in prepacked servings, so there is no risk of infection. We kindly ask you to use the hand sanitisers available at catering points before eating and drinking.
Personal protection & detection
Temperature screenings
Automatic temperature screenings before you enter the event will tell us if you have a temperature of 38° or above. If this is the case, take a seat in the designated area for ten minutes and we will measure your temperature again. If on a second screening your temperature has fallen below 38°, no problem, welcome! If your temperature is still above 38°, we will be unable to grant you admission. We recommend that you check your temperature before leaving home as a precaution and to avoid any inconvenience.
Face masks
We kindly ask you to wear a face mask upon entering the ISAPS Symposium. We encourage you to bring your own, but event staff will be on hand to provide one if you forget!
Plexiglass shields
Plexiglass shields will be installed at registration desks, information points, catering points and counters staffed by team members where necessary throughout the event floor.
Physical distancing
Crowd density standards
To ensure appropriate physical distancing during the meeting we will control the number of people present in the event halls and meeting areas at all times, in accordance with local guidance.
Social distancing and crowd management
We kindly request that you maintain a distance of at least 1.5 metres from other people. This social distancing rule will be adapted according the local safety regulations. Clear signage and floor stickers will help you respect this distance.
Elbow bumps replace handshakes!
Handshakes are “on hold” for the time being! We know this is tough, as a handshake is the natural form of business greeting. We suggest you greet with an elbow bump. Alternatively, a nice “air kiss” is a friendly way to greet. A simple wave or a thumbs-up will also do nicely. So long as the greeting is without physical contact … feel free to use your own style.
Online registration and touchless scanning
Please register online before the event, as registration onsite is not possible. You can either print out your admission voucher, which has a barcode, or bring it on your mobile device. You will then be able to scan the barcode at one of our touchless scanning stations. If you register more than 3 weeks prior to the event, you will more than likely receive your badge in the post saving you time and eliminating overcrowding at registration.
Online ticket sales
Please purchase your ticket online in advance, as this will not be possible onsite. You can either print out your ticket, which has a barcode, or bring it on your mobile device. You will then be able to scan the barcode at one of our touchless scanning stations.
Online assistance
By consulting our website you’ll be able to make your visit as efficient as possible. You can use the exhibitor catalogue and content programme to plan which companies and products you would like to see, and which seminars to attend. We kindly advise you to plan ahead so you can arrive on time for any seminars, as places may be limited due to social distancing measures.
One-way only aisles
One-way-only aisles will help to manage traffic and minimise crowding. They will also make it easier for you to respect the social distancing rules and avoid crossing the paths of other visitors.
One-way aisles and directional walkways
At the meeting we have implemented one-way aisles and directional walkways.
One-way-only aisles will help to manage traffic and minimise crowding. They will also make it easier for you to respect the social distancing rules and avoid crossing the paths of other visitors.
On paths where there is enough room for people to walk in both directions, please keep to your side as indicated by the directional arrows.
Maximum capacity in conference rooms
Conference areas will also allow for social distancing, with 1.5 metres between chairs. This means there will be limited capacity, so please arrive on time. Some chairs may be marked as unavailable. Please respect this instruction and do not move the chairs.
Stay home if you feel ill
Finally, as much as we want to see you at the meeting, we kindly ask you to respect everyone’s health and safety. If you feel at all ill – including mild cold symptoms or a high temperature – please stay at home.
Thank you for observing these rules – stay safe and we hope to see you in October!